Questions to ask when contemplating a new product
in the Natural Channel.

Many times I get asked whether I think a new product will make it or not. While no one can provide a ‘sure’ answer to that question, it might help for the individuals contemplating a product launch to first try to answer these:

1. Points of Differentiation.

  • Why should the product exist in the first place?
  • What will make the consumers try it?
  • What will make consumers want to buy it again?
  • Are you confident that retailers will give it shelf space? Why?
  • Do you also have confidence the distributor will stock it?
  • Will the district sales reps talk about it?
  • What existing products are similar, and what would distinguish your product from these competitors?

2. Where will it be sold?

  • Through what channels will it be made available?
  • Will it typically be sold in an area of the store where consumers will see it?
  • How will the consumer know it's there?
  • How will it be differentiated from other products on the shelf?
  • What is the go-to-market strategy?

3. Will the economics support 1 & 2?

  • What’s the gross margin (net of freight)?
  • What would be the selling price versus that of its closest competitor (per unit / per oz.)?
  • Has a channel cost analysis helped determine this product’s economic viability, and if so, what velocity was used in the analysis?
  • Would the margin after freight be at least 50%?
  • Will the product move at freight rates under 15% for start-up?
  • Do you have the money to fund two cases per store free on roll-out?
  • Can you survive economically if receivables extend to 60 days?
  • Do you have the money to effectively tell the product story after roll-out?

4. Does the product have a soul?

  • Will this product evoke a passionate response in consumers?
  • Which consumers will be most inclined to respond in that manner?
  • Is the “face” behind the product one with which will consumers will identify?
  • Can the ‘soul’ of this product be effectively conveyed through its marketing?
  • What socially conscious benefit derives from this purchase?

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Copyright Anthony Zolezzi, Los Angeles, CA
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